Vacant job

Do you want to work at the intersection of essential societal tasks, food, people, and long-term customer relationships? We are now looking for a Key Account Manager with a background in the Armed Forces and experience in meal service, restaurant, or service operations, who wants to take on significant responsibility in one of Nordrest's most important contracts.

About the role

As Key Account Manager for Defense, you will have overall customer responsibility for Nordrest's defense contract in southern Sweden. You will ensure a stable, qualitative, and business-oriented delivery according to agreements, requirements, and established processes. This role is a key position and acts as the link between the Armed Forces and our internal operations organization.

The focus is on trust, delivery reliability, and continuous improvement. You will report to the Business Manager for Defense and work closely with both the customer and the organization.

Your main responsibilities

• Overall customer responsibility towards the Armed Forces • Ensure that deliveries are made according to agreements, requirements, and set quality levels • Prepare and participate in customer meetings, follow-ups, and reviews • Be the main contact person for the Armed Forces' catering representatives and ordering planners • Support and ensure consensus in contractual matters together with local units • Participate in marketing councils to contribute to the overall picture of the collaboration and development of the contract

We are looking for someone who

• Is a Swedish citizen and resides in southern Sweden • Has experience from the Armed Forces • Has a good understanding of the Armed Forces' organization, culture, and decision-making processes • Has experience in restaurant, meal, or service operations • Is accustomed to working systematically with agreements, follow-ups, and quality

Meritorious

• Experience from the public sector or other critical societal operations • Familiarity with environments with high demands for security, confidentiality, and regulatory compliance • Experience in improvement work across multiple units

Personal qualities

To succeed in this role, you are trustworthy, secure, and clear in your dialogue with the customer. You combine business acumen with operational understanding and take responsibility all the way. You work independently but value collaboration, are solution-oriented, and act with high integrity.

More things that make life extra pleasant at Nordrest

• Collective agreements with occupational pension and insurance, as well as wellness benefits

• Opportunity to participate in sports events

• Large kick-off for everyone every year

• Opportunities for professional development

• Short decision-making paths and great opportunities for personal initiatives

About Nordrest

Nordrest is one of Sweden's leading restaurant operators with operations across the country. We run restaurants and meal solutions focusing on quality, fair meals, and strong customer relationships. Our culture is characterized by our values, spreading joy, positively surprising, and being accessible, both to guests, customers, and colleagues.

With us, you will work in an organization with high engagement and clear accountability in an important societal mission.

Employment type: Permanent

Start date: Spring 2026

We believe in research-based and objective evaluation methods to support the work of finding the right person for the right role. For this reason, we use Alva Labs assessment methods in our recruitment processes to help us identify candidates most likely to thrive and fit the role.